This Privacy Policy explains how CounselVerse India (“CounselVerse”, “we”, “us”, or “our”) handles information in the CounselVerse mobile application for advocates, package name com.counselverse.india.
1. Information stored on your device
The app may store the following locally on your device so that the workspace can function offline:
- Diary entries, hearing dates, court numbers, case titles, CNRs, notes, tasks, fee-related notes, and after-hearing notes that you choose to enter.
- Your local visiting-card and profile settings.
- Local app preferences and security settings, including biometric-lock preferences where enabled.
This local information is not intentionally transmitted to CounselVerse’s shared service. It may be lost if you uninstall the app, clear its data, or change the app package or device without first exporting it.
2. Information you choose to share
If you use online advocate-directory or Court Buddy features, you may choose to submit limited professional information such as:
- Name, city, years of practice, practice areas, courts, biography, and an optional self-entered enrolment number.
- Availability or assistance details, such as court, date, time, and a short text description.
- Contact details or contact-sharing options when you expressly choose to make them available for advocate-to-advocate coordination.
- Reports, blocks, responses, and account-recovery information needed to operate safety and account controls.
Public contact details and enrolment-number display are off by default unless you choose to enable or share them. Do not upload client documents, Aadhaar, PAN, passwords, payment information, or other sensitive material to shared features.
3. How shared information is used
Shared information is used only to provide the features you request, including advocate profiles, directory search, Court Buddy coordination, availability or court-presence notices, notifications, reporting, blocking, account recovery, and service security.
CounselVerse does not provide in-app payments and does not sell personal information. The current release is not intended to use personal information for advertising.
4. Information we do not intentionally collect
Basic use does not require your phone number or email address. CounselVerse does not intentionally collect Aadhaar or PAN details, client documents, payment-card details, or banking passwords. If you use your device’s Call or WhatsApp action, that action is handled by the relevant third-party application and its own privacy policy.
5. Security and service providers
We use reasonable safeguards for shared service data, including access controls and cryptographic protection for recovery information. A random recovery code may be used for account recovery; the service stores a cryptographic hash rather than the recovery code itself.
Shared service infrastructure and technical service providers may process limited shared data in locations outside India. We do not intentionally upload your private local diary or case-workspace information to that infrastructure.
6. Retention and deletion
Local data remains on your device until you edit or delete it, clear the app’s data, or uninstall the app. Shared profiles, notices, responses, and related account data are retained only as needed to provide the service, maintain safety, resolve disputes, and comply with law. Temporary assistance notices may expire or be cleaned up automatically.
You may request deletion of your shared CounselVerse account and associated shared data through the account controls in the app or by contacting us through the developer contact email shown in the CounselVerse Google Play listing. Deletion does not recover local data already deleted from your device, and limited records may be retained where legally required or reasonably necessary for security and fraud prevention.
7. Children
CounselVerse is a professional tool for advocates and is not directed to children. We do not knowingly collect personal information from children.
8. Changes to this policy
We may update this policy when the app’s features or data practices change. The revised policy will be posted at this URL with a new effective date. Material changes will also be communicated through the app or another appropriate channel where required.
9. Privacy contact
For privacy questions, data-deletion requests, or concerns about CounselVerse, use the developer contact email shown on the CounselVerse Google Play listing and identify the app as CounselVerse India.